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ARLA‘s president Robert Jordan said at their annual conference that licensing of all lettings agents would be the solution to bad practice in the rental market. Especially now that the flat house sales will encourage insufficiently qualified agents to go into lettings as a survival mechanism:

“This is a very great worry, because if agents are not already involved and qualified they could be a risk to the market. Unqualified agents, together with amateur landlords, are responsible for the majority of problems in the private rented sector. The missing link is that government should bite the bullet and license all lettings agents and landlords.”

Via PR Newswire Foto from the conference brochure (pdf)